Do you have any questions or would you like to learn more about about pakadoo? Then give us a call!
Monday - Friday: 8 am - 2 pm
+49 7031 2079 109service@pakadoo.de
Quicklinks
Customers and Partners
Quicklinks
Customers and Partners
How do I order with pakadoo?
Having your order delivered to a pakadoo point works with any online store where an alternative delivery address can be specified. Simply enter the address of your pakadoo point together with your personal PAK ID as the delivery address. It is not necessary to enter your name*. Please note: Billing address is still your private address.
The address of your pakadoo point is either that of your employer / company location or, in the case of a public parcel locker, that of the parcel depot.
Note when shipping via GLS: please provide name or phone number here in addition to the PAK ID, otherwise delivery problems may occur.
Do you have any questions? You can find more information in our FAQs and our Customer Service will be happy to help you at service@pakadoo.de.
How to fill in the delivery address
Use the name fields for entering the PAK ID and the company name, because not all parcel service providers include the additional field on the shipping label. It is best to enter your PAK ID in the first name field.
Ordering at Amazon and Zalando
At Amazon, enter the (company) name of your pakadoo point in the “First name and last name” field, and your PAK ID in the “Street” field in the TOP LINE. Amazon has set up a separate “Help page” (in German) for pakadoo users.
Zalando also has a “Help page” (in German) for pakadoo users.
Ordering from Maskador
After entering the address, simply click on “Different delivery address” and then select “Pakadoo”. Now just enter your PAK ID and your pakadoo delivery address will be displayed automatically.
Quicklinks
Customers and Partners
Solutions
Informations